Terms of Service

Effective Date: April 30, 2026 | Last Updated: April 30, 2026

Please read these Terms of Service carefully before using our website or services. By accessing or using the website located at 313viapizza.rest or any services offered by Via 313, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, you must immediately discontinue use of this website and our services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Via 313 ("Company," "we," "us," or "our"), the operator of the website 313viapizza.rest and the associated food service business. By visiting our website, placing an order, creating an account, subscribing to our communications, or otherwise engaging with Via 313 in any capacity, you agree to comply with and be legally bound by these Terms.

Your continued use of our website or services following the posting of any changes to these Terms constitutes your acceptance of those changes. These Terms apply to all visitors, users, customers, and others who access or use our services.

If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in such a case, "you" and "your" will refer to both you individually and that entity.

These Terms are governed by and construed in accordance with the laws of the United States and the laws of the state in which Via 313 operates, as further described in Section 14 (Governing Law and Jurisdiction) below. Users located in California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable California statutes.

2. Description of Services

Via 313 is a food service business specializing in the preparation, sale, and delivery or pickup of food and beverage products, including but not limited to Detroit-style pizza and related menu items. Our services include, but are not limited to:

Online ordering through our website at 313viapizza.rest
In-store dining, carryout, and pickup services
Delivery services (either directly or through authorized third-party delivery platforms)
Catering and event services (where applicable and available)
Promotional offers, loyalty programs, and special events
Customer support and communication services via email, phone, or digital channels
General informational content related to our business, menu, and locations

Via 313 reserves the right to modify, suspend, or discontinue any aspect of its services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, prices, hours of operation, and availability are subject to change without prior notice.

We make reasonable efforts to ensure the accuracy of all information published on our website, including menu descriptions, ingredient information, allergen disclosures, and pricing. However, Via 313 does not warrant that such information is always current, complete, or free from errors. If you have questions about specific menu items, ingredients, or allergens, we strongly encourage you to contact us directly before placing your order.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using our website and services, you agree to:

Provide accurate, current, and complete information when placing orders, creating an account, or communicating with us
Maintain the security and confidentiality of any account credentials associated with your use of our services
Notify us promptly of any unauthorized use of your account or any other breach of security
Use our services only for lawful purposes and in accordance with these Terms
Comply with all applicable federal, state, and local laws, rules, and regulations in connection with your use of our services
Be of legal age to enter into a binding contract (at least 18 years of age, or the applicable age of majority in your jurisdiction)
Pay all charges and fees associated with your orders and services in a timely manner
Treat our staff, delivery personnel, and other customers with courtesy and respect

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with our website or services:

Using our website or services for any fraudulent, deceptive, or unlawful purpose
Submitting false or misleading information when placing orders or communicating with us
Attempting to gain unauthorized access to any portion of our website, servers, or networks
Using automated tools, bots, scrapers, or similar technologies to access, collect, or copy data from our website without our express written consent
Interfering with or disrupting the integrity, performance, or security of our website or systems
Uploading or transmitting viruses, malware, or any other malicious code
Copying, reproducing, distributing, or creating derivative works based on our proprietary content without prior written authorization
Harassing, threatening, or otherwise harming Via 313 employees, contractors, delivery drivers, or other customers
Engaging in any conduct that, in Via 313's sole discretion, restricts or inhibits any other person's use or enjoyment of the website or services
Placing orders with no intention of fulfillment, or engaging in chargebacks without legitimate cause
Impersonating Via 313, its employees, or any other person or entity
Using our services to solicit or collect personal information from others without their consent
Violating any applicable law, ordinance, rule, or regulation including, but not limited to, those related to food safety, consumer protection, and data privacy

Via 313 reserves the right, at its sole discretion, to investigate any suspected violation of these Terms and to take any appropriate action, including refusing service, canceling orders, terminating accounts, and referring matters to law enforcement authorities.

4. Intellectual Property Rights

All content, materials, and intellectual property available on or through our website, including but not limited to text, graphics, logos, icons, images, photographs, video and audio clips, digital downloads, data compilations, software, and the overall design and layout of the website ("Content"), are the exclusive property of Via 313 or its content suppliers and are protected by United States copyright laws, trademark laws, and other applicable intellectual property laws and international treaties.

The Via 313 name, logo, brand identity, and all related names, logos, product and service names, designs, and slogans are registered or unregistered trademarks and service marks of Via 313. You may not use any of our trademarks, service marks, trade names, or logos without our prior written permission. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website solely for your personal, non-commercial use in connection with our food services. This license does not include the right to:

Resell or commercially exploit any Content from our website
Collect and use any product listings or descriptions for commercial purposes
Copy or adapt the HTML, CSS, or other source code of our website
Download or copy account information for the benefit of another merchant or business
Use any data mining, robots, or similar tools to extract, collect, or gather data

Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the Content on this website is strictly prohibited. All rights not expressly granted by Via 313 in these Terms are reserved.

If you believe that any content on our website infringes your copyright or other intellectual property rights, please contact us at [email protected] with a description of the claimed infringement and your contact information. We will respond to properly submitted copyright infringement notices in accordance with the Digital Millennium Copyright Act (DMCA) and applicable law.

5. Payment Terms

By placing an order through our website or at any Via 313 location, you agree to pay the total charges for your order, including the price of menu items, applicable taxes, delivery fees (if applicable), service fees, and any applicable gratuity or other charges displayed at the time of checkout.

Via 313 accepts various forms of payment, which may include major credit cards, debit cards, and other digital payment methods as indicated at the point of sale or checkout. All transactions are processed through secure payment gateways, and we do not store your complete payment card information on our servers.

All prices listed on our website or in our stores are in United States Dollars (USD). Prices are subject to change without prior notice. Via 313 reserves the right to correct pricing errors at any time, and in the event a pricing error is discovered after an order has been placed, we reserve the right to cancel the order or contact you to confirm whether you wish to proceed at the corrected price.

Sales tax and other applicable government-imposed taxes will be collected in accordance with applicable federal, state, and local tax laws. You are responsible for paying all taxes associated with your purchases.

For any order cancellations or refund requests, please contact our team as soon as possible. Refund eligibility is determined on a case-by-case basis in accordance with our refund and cancellation policies, which may be updated from time to time. We reserve the right to refuse refunds for orders that have already been prepared or are in transit.

Via 313 reserves the right to suspend or terminate your access to our ordering services if any payment is dishonored, reversed, or disputed without reasonable cause. Fraudulent chargebacks may result in permanent banning from our services and may be referred to appropriate legal authorities.

6. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services, including but not limited to third-party delivery platforms, social media platforms, payment processors, and review sites. These links are provided for your convenience only. Via 313 does not control, endorse, or assume responsibility for any third-party websites, services, or content.

Your interactions with third-party platforms, including any transactions, are solely between you and the third party. Via 313 is not responsible for any loss or damage of any kind incurred as a result of your dealings with third-party services. We encourage you to review the terms of service and privacy policies of any third-party service you access.

If Via 313 uses third-party delivery platforms to fulfill orders, please note that those platforms may have their own separate terms of service and privacy policies that govern your use of their services. Via 313 is not responsible for the acts, omissions, or policies of such third-party delivery services.

7. Food Safety, Allergens, and Dietary Information

Via 313 takes food safety seriously and prepares all food products in compliance with applicable federal, state, and local food safety regulations, including but not limited to guidelines issued by the U.S. Food and Drug Administration (FDA) and applicable state health departments.

Our food is prepared in a shared kitchen environment that may handle common allergens including, but not limited to, wheat, gluten, dairy, eggs, nuts, soy, and shellfish. While we make reasonable efforts to accommodate dietary restrictions and allergies, we cannot guarantee that any menu item is entirely free from allergens due to the risk of cross-contamination during food preparation.

Important: If you have a severe food allergy or dietary restriction, we strongly advise you to contact Via 313 directly at [email protected] before placing an order to discuss your specific needs. Via 313 disclaims all liability for any allergic reactions or adverse health effects resulting from consumption of our products when you have not disclosed your allergy or dietary restriction to us prior to ordering.

8. Disclaimers — "As-Is" Basis

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE, SERVICES, AND ALL CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. VIA 313 EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT, INFORMATION, OR MATERIALS AVAILABLE ON OR THROUGH OUR WEBSITE
WARRANTIES RELATED TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF OUR WEBSITE OR SERVICES

Via 313 does not warrant that the website will meet your requirements or that any errors in the website will be corrected. No advice or information, whether oral or written, obtained by you from Via 313 or through our website shall create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, Via 313's warranties are limited to the greatest extent permitted by applicable law.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL VIA 313, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, FRANCHISORS, OR SUCCESSORS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS
DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE OUR WEBSITE OR SERVICES
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
DAMAGES ARISING FROM ANY THIRD-PARTY CONDUCT OR CONTENT ON OUR WEBSITE
ANY OTHER MATTER RELATING TO OUR WEBSITE OR SERVICES

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF VIA 313 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL VIA 313'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO VIA 313 DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATION OF LIABILITY SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN VIA 313 AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Via 313, its affiliates, licensors, franchisors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms of Service
Your use of our website or services in any manner not authorized by these Terms
Your violation of any applicable law, rule, or regulation
Your infringement of any intellectual property or other rights of any third party
Any content or information you submit, post, or transmit through our website or services
Your negligent or intentional misconduct
Any claims brought by third parties arising from your actions or omissions in connection with our services

Via 313 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Via 313. Via 313 will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. We encourage you to review our Privacy Policy, available on our website at 313viapizza.rest, to understand our data practices.

To the extent that Via 313 collects personal information from California residents, we comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA), and applicable regulations promulgated thereunder. California residents may have specific rights regarding their personal information, including the right to know, the right to delete, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination.

For all users, we comply with the requirements of the Federal Trade Commission Act (FTC Act) and applicable FTC guidelines regarding consumer privacy and data security. We do not sell your personal information to third parties for their own direct marketing purposes without your consent.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter, whether of a contractual, tortious, or other nature, shall be governed by and construed in accordance with the laws of the United States of America and the laws of the State in which Via 313 is principally domiciled, without giving effect to any conflict of law provisions or rules that would cause the application of the laws of any other jurisdiction.

Subject to the Dispute Resolution provisions set forth in Section 13 below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of our website and services shall be instituted exclusively in the state or federal courts of competent jurisdiction located in the United States in the state where Via 313 maintains its principal place of business. You and Via 313 each consent to personal jurisdiction in such courts and waive any objection to the laying of venue of any such action or proceeding in such courts.

For users located in California, nothing in these Terms shall be construed to limit any rights afforded to California residents under the California Consumer Privacy Act (CCPA/CPRA), the California Unfair Business Practices Act (Business and Professions Code § 17200 et seq.), or any other California consumer protection statute.

For all users in the United States, nothing in these Terms shall be construed to limit any rights you may have under the Federal Trade Commission Act or other applicable federal consumer protection laws.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceeding, you and Via 313 agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the use of our services informally. Either party may initiate informal dispute resolution by sending written notice to the other party describing the dispute in reasonable detail and the relief sought. The parties agree to negotiate in good faith for a period of at least thirty (30) days following such notice before initiating any formal proceedings.

13.2 Binding Arbitration

If informal resolution is unsuccessful, you and Via 313 agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or your use of our services (collectively, "Disputes") shall be resolved exclusively through binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies, and either party may seek emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

Arbitration shall be administered by a recognized national arbitration organization, such as the American Arbitration Association (AAA), under its then-current Consumer Arbitration Rules, as modified by this Agreement. The arbitration shall be conducted in English, and the arbitral award shall be final and binding on the parties. Judgment on the award may be entered in any court having jurisdiction.

13.3 Class Action Waiver

YOU AND VIA 313 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Via 313 agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding. If this specific paragraph is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration, and each party hereby agrees to submit to the personal jurisdiction of the courts located in the state where Via 313 is domiciled for such purpose.

14. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use our website or services. Via 313 reserves the right, in its sole and absolute discretion, to:

Terminate or suspend your access to our website or services at any time, with or without cause, and with or without notice
Delete or disable your account and any associated data
Refuse service to any person or entity for any lawful reason
Cancel or reject any order for any reason, including but not limited to suspected fraud, system errors, or product unavailability

Upon termination of your access for any reason:

Your right to access and use our website and services shall immediately cease
You must immediately stop using our website and any content accessed through it
All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership and intellectual property provisions, disclaimers, indemnification, limitations of liability, and dispute resolution provisions

You may stop using our services at any time without formal notice. If you have an account with Via 313, you may request deletion of your account by contacting us at [email protected].

15. Changes to Terms of Service

Via 313 reserves the right, at its sole discretion, to modify, update, or replace any part of these Terms of Service at any time and for any reason. We will indicate the date on which these Terms were last updated at the top of this page. In the event of material changes to these Terms, we may provide additional notice through our website, via email, or through other reasonable means of communication.

It is your responsibility to review these Terms periodically for any updates. Your continued use of our website and services after any modification to these Terms constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must immediately cease using our website and services.

We recommend that you review these Terms at least once every few months to stay informed of any updates. The most current version of these Terms will always be accessible at 313viapizza.rest.

16. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, the validity, legality, and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired thereby. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

The failure of Via 313 to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Via 313 in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Via 313 on our website, shall constitute the entire agreement between you and Via 313 concerning your use of our website and services. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to our services.

No waiver by Via 313 of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and Via 313's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Force Majeure

Via 313 shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond Via 313's reasonable control, including but not limited to: acts of God, natural disasters, pandemics or public health emergencies, government actions or regulations, civil unrest, labor disputes, supply chain disruptions, power outages, cyberattacks, internet service interruptions, or any other event of force majeure. In such circumstances, Via 313 will endeavor to resume performance as soon as reasonably practicable.

19. Accessibility

Via 313 is committed to ensuring that our website is accessible to individuals with disabilities in a manner consistent with applicable federal law, including the Americans with Disabilities Act (ADA) and applicable state accessibility requirements. If you experience difficulty accessing any portion of our website or services, please contact us so that we can work to provide you with an accessible alternative or resolve the accessibility barrier.

20. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you wish to contact Via 313 for any other reason, please reach out to us using the contact information provided below:

Company Name	Via 313
Email Address	[email protected]
Website	313viapizza.rest
Country	United States of America

We will make reasonable efforts to respond to all inquiries in a timely manner. For urgent matters related to food safety or order issues, we recommend contacting us by email at [email protected] and referencing your order number or the nature of your concern in the subject line.

Acknowledgment: By using the website 313viapizza.rest or any services offered by Via 313, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be bound by all of their terms and conditions. If you do not agree to these Terms of Service, you are not authorized to use our website or services.